Where do orders ship from?
Orders are fulfilled in and shipped from Chicago, IL
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Shipping & Fulfilment
Wondering how shipping works and where we ship? We have your answers here.
Do you ship internationally?
Outside of the US, we currently offer shipping service to the UK, Ireland, and Canada. International shipments are handled by DHL Express. All orders shipped outside of the US may be subject to VAT, Duties, and other customs charges, which are calcul
How long will it take for my order to arrive?
We ship via UPS and USPS. Shipping speed is determined by the carrier and varies by area and weight of the package. 5-7 business days is typical for most areas in the continental US with longer anticipated times for more rural areas. However, all shi
How do I get free shipping?
Free shipping is available for all orders of $99 or more.
Where is my package?
You can track your order from your order confirmation email or right here in the chat bubble on our help page. Sometimes shipping mishaps do happen. If you think that your order may have been lost along the way please reach out directly to our Custom
Why haven't I received an e-mail regarding my order?
It's usually for one of these reasons: Please check the email address you have on file in your account and turn off any spam blockers that might be keeping our emails from reaching your main box. And feel free to reach out to us at [email protected]